Metforce Balustrades
Perth
08 9302 3686
Sydney
02 9524 2003
Adelaide
08 9302 3686
Home >> Wholesale Warranty

Wholesale Warranty


Metforce Pty Ltd warrants to its immediate customers that our range of fittings, including latches and spring hinges, Glass and Tubes will meet the Metforce specifications as well as the Australian standards if installed correctly.

Metforce warranty on all its stainless steel Fittings, Glass and Tubes shall extend for a period of 1 year after the date of purchase.

In the case of a warranty claim, if Metforce elects to supply another product of the same or similar type, then the warranty will extend for the balance of the original one year period.

Metforce does not accept any other costs associated such as labour costs, remedy, incidental, special or consequential damages of such failure Metforce makes no express or implied representation of any kind regarding our products, whether fit for purpose, or any other matter.

Metforce accepts no responsibility for glass breakage or chips, improper usage, failure due to faulty installation by other installers, failure due to chemicals, failure due to grinding or fabrication splatter and contamination or improper handling.

This Warranty does not cover tea-staining as that tea staining may occur due to factors outside of our control.

Using products with Satin or brushed surfaces outside have a high probability of tea staining.

Also, please remember that most of Metforce's products are manufactured from Stainless Steel which may need metal-working to fit a system before installation.

In the event that our product fails to conform to the Metforce Specification, and if Metforce is notified in writing within the warranty period, Metforce will first try to rectify the issue, then at its discretion and if rectification is not possible, furnish the customer with a replacement product or refund the original purchase price of the product.

Metforce Warrants that all its products are produced and supplied in the grade of stainless steel as sold, invoiced and certified.

In the event that the customer insists on independent inspection or laboratory analysis and it is proved that the product is to specification, then such cost will be for the customer's account.

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